Frequently Asked Questions by Caregivers
How do you select the Caregivers?
We interview all Caregivers. We check the experience, recommendations, training and professionalism. We verify their certifications and accreditation before including them on Damava’s platform. We do a criminal background check of all Caregivers to ensure user safety.
What is a self-employed worker?
The self-employed worker is a person who works for himself and not on behalf of another person. He performs work for which the client agrees to pay him the agreed price. Therefore, he has great autonomy in the choice of its customers, work schedule and how to perform the work requested by the customer.
Generally, the self-employed has its own customers and is not an employee of the company or the company that provides it work. The worker may also be designated as "independent contractor" or "service provider ".
The self-employed is not considered an "employee" because his work is not carried out under the direction and control of an employer.
To determine if someone is working as self-employed and not an employee, the courts have developed certain criteria. It is therefore possible to determine that a person is self-employed if :
- it controls the work;
- it provides its own tools;
- it can make profits;
- it can make losses.
Is Damava legal?
Damava is completely legal. We are operating our platform legally, declare all our income and pay all applicable taxes.
Can I become a Damava Caregiver if I work in a public hospital?
Yes. Becoming a caregiver on Damava's platform is a good way to increase your income in your field.
How much do you pay?
It is for you to decide your hourly rate. As a self-employed, you work for yourself. You get paid by clients who hire you on the platform. You are paid according to the rate you want, it's a matter of offer and demand.
Do you provide employer's insurance?
No because Damava is not an employer.
Am I obligated to accept every request I get through the platform?
Every time you get a request, you have the option to accept, decline or ask for more information.
Is there a minimum of hours I must do to remain on the platform?
You can give as little or as much time as you want to this activity. There are no minimums.
The agency for which I work for forbids me to accept work directly from a customers. Can they forbid me to be on your platform?
This type of agreement is the responsibility of you and your employer. However, you should check the validity of such a constraint with the Labour Standards Commission in your area.
I created my profile, when can I expect to start working?
Once your profile is created, we will verify all your credentials and do a criminal background check on you. Once that is done, you will be interviewed to complete your profile. Only then, do we activate your profile.
I provided a lot of personal information when creating my profile. How much of that information can be viewed?
No personal information is posted or made public. The information that can be seen by your potential customers are: first name, photo, list your skills and services offered, your hourly rate, notes and comments from your customers.
I don't want to be paid by E-transfer (with PayPal), can I be paid by check?
No. Our only payment method is E-transfer
Do I have the right to work directly for a client I met on the Damava’s platform but bypassing the Damava’s platform?
No. If this decision is brought to our attention, we will remove you from the platform.
Can I be self employed and work for somebody else?
Yes you can. It's perfectly legal to have more than one job.
Do I have to declare this income?
Absolutely. All income must be declared. We will send a detailed income report at the end of the year.
Will I need an accountant?
Many expenses related to self employment can be deducted from your total income. It is recommended to consult or hire an accountant.
Is there a fee to subscribe to your platform?
Subscribing to our platform is entirely free.
Who invoices and collects the amounts due from the customers?
Damava takes care of everything on your behalf
When do I get paid?
We pay weekly all services rendered in the previous week.
What is the Damava's percentage fee.
Damava retains a 8% service fee. This fee is automatically deducted before the payout to the caregiver.